For Malaysian customers,
- Item/s will be sent via Pgeon, DHL or Flash Express (basic insurance and tracking included).
- Product/s will be dispatched on weekdays only. Delivery time is between 1-5 business days (for West Malaysia) or 7-10 business days (for East Malaysia) for payment made before 10am on working days.
- For payment via cheque deposit or cash deposit / online bank transfer from other banking institutions (i.e. Hong Leong bank etc), please allow for 1-3 days for payment to clear before item is mailed out.
For International / non-Malaysian customers,
- We ship WORLDWIDE - including United States, Canada, United Kingdom, Europe, Asia and South East Asia (Brunei, Singapore, Indonesia, Thailand etc).
- Postage cost will be calculated by weight of item/s when you checkout.
- Delivery will be via registered airmail with tracking (Posdaftar International) or express mail (TNT / Aramex / DHL). Delivery will take between 3 to 15 business days for parcel to arrive to destination country depending on your postage method (tracking number included).
- For any questions, please do not hesitate to contact us via email at firstname.lastname@example.org or SMS/Whatsapp Rina on +6018-2792389.
IMPORTANT: We are not responsible for customs charges / import duties levied once parcel arrives in destination country.